Meet Another Kinect Ninja!

Meet Another Kinect Ninja!

When it comes to customer service, attention to detail, and being a team player Brittany is truly an expert! With a diverse background and skills in sales, customer service, and marketing she is not only an asset to InteliKINECT but to our clients as well. What do you...
Your questions answered!

Your questions answered!

We are a call center program designed to act like an extension of your internal team. We help companies scale and grow with a turnkey solution. It sounds simple because it is! But we know you must have questions so we’ll save you the debate on whether or not to...
Six Tips for Scripting

Six Tips for Scripting

When you’re on the phone with a lead, you roughly know what you’re going to say and you might be prepared for some questions they might hit you with. Having a lead conversion script will help raise your conversion rate! The nice thing about scripting is if a lead asks...
How Quickly Do You Need To Contact a Lead?

How Quickly Do You Need To Contact a Lead?

Within one minute. Yes, you read that right, one minute. The value of a lead decreases in seconds, which means you have to contact them almost immediately.  Current Efforts The Harvard Business Review found that 26.1% of leads are followed up within 5 minutes. But the...
How to Improve Your Active Listening Skills

How to Improve Your Active Listening Skills

In the 4th grade, my teacher had this technique to quiet us down and pay attention. It was kind of like ‘attention’ but for elementary school kids. If we were talking, she would just say “active listening position!” and we would all stop talking, fold our hands on the...